Frequently asked questions
How To Choose The Right Product?
In order to check and suggest the right product for you, the following information needs to be collected
– Number of contacts/pins
– Operating current and voltage per pin
– Cable outside diameter
– Other requirements
You can also send us a message and our team will assist you in finding the best fit for your application.
What standards do your products meet?
Our connectors are controlled according to TUV EN60998 / EN62444 and RoHS certified. cUL and SAA certifications are available for some series as well.
As an ISO 9001 certified factory, we have a team of experienced R&D professionals, a fully equipped in-house lab. We guarantee a fast and comprehensive support and offer you short design-in processes.
For more details, please contact us.
If you have specific request for some certain certificates, we are willing to check the possibility as well.
What Is The Lead Time For Products?
Regular lead time:
– formal order: 5-7 days
– sample order: 1-3 days
It might also be shortened based on our stock status, or extended during special holiday seasons.
We will always try to deliver as fast as we can.
Tips: Chinese New Year is a very special holiday in China, which may lead up to 1 months unusual production, the lead time will be longer than usual during this time of the year. We recommend you to place the orders or make purchase plans in advance, so to avoid the possible delay.
How To Order Samples?
Ensure that the selected product is suitable for your application, it is best to test a sample before purchasing in bulk. Since most of our products do not have minimum order quantities, samples can be purchased in any quantity. Some product lines have free sample options, please contact our sales team for more information.
I Am A New Customer , How Do I Place Orders?
You can send us your first order via email. We will then create a E-WEICHAT customer system for you and store all conditions, as well as payment and delivery terms, stated in advance there.