FAQ for Purchasing Waterproof Connectors

What does the ip rating of a waterproof connector mean? what are the differences between ip66, ip67 and ip68?
The ip rating of waterproof connectors represents their dust and water resistance capabilities. ip66 indicates resistance to dust and protection against strong jets of water, ip67 signifies effectiveness when briefly submerged in water, and ip68 means the connector can withstand prolonged submersion without being affected.
Are you a manufacturer or trading company? where is the factory?
We are manufacturer of high quality waterproof connectors made in china. our factory is in guangming district, shenzhen, guangdong.
How to choose a suitable waterproof connector?
In order to check and recommend a product suitable for you, the following information needs to be collected, number of contacts/pins, operating current and voltage of each pin, cable outer diameter, other requirements, etc. you can also fill out the contact form directly online by visiting https://eweichat.com/pages/contact and our team will assist you in finding the best waterproof connector product for you.
Why are your products more expensive than others? how is the quality?
1. we utilize eco-friendly pa66 from solvay plastics, ensuring a minimum stability of 2-3 years to maintain normal functionality.2. we offer a 3-year warranty to instill confidence in our customers regarding the longevity and performance of our products.3. all our products adhere to the international en60998/u2238 test standards.
Do your waterproof connector products have test reports and product certifications?
Our connectors adhere to tuv en60998/en62444 standards and are rohs certified. additionally, certain series have cul and saa certifications. being an iso 9001 certified factory, we boast an experienced r&d team and a fully equipped in-house lab. we assure swift and comprehensive support, providing short design-in processes. for further details, please reach out to us. if you have specific certificate requirements, we are willing to explore the possibility.
How to order samples? can your waterproof connectors be customized?
Certainly. we allow oem and odm. regarding samples, in order to ensure that the selected product is suitable for your application, it is best to test samples before purchasing in bulk. as there is no minimum order quantity for most of our products, samples can be purchased in any quantity. free sample options are available on certain product lines, please contact our sales team for more information.
What is the delivery time of your products? do i have to pay for shipping?
Yes, we do not provide free shipping. regarding delivery time, regular delivery time: formal order: 5-7 days, sample order: 1-3 days; it may also be shortened according to our inventory situation, or extended during special holidays. we will always try to deliver as quickly as possible. warm reminder: lunar new year is a very special holiday in china, which may cause production abnormalities for up to 1 month, and delivery times will be longer than at this time of year. we recommend that you place your order or make purchasing plans in advance to avoid possible delays.
Does the waterproof connector come with its own wire?
Our industrial connectors do not typically come with wires, but can be custom wired to suit your needs.
Where is your main sales market?
Our main sales markets include north america, europe and asia. we focus on these regions because of the high demand for high-quality waterproof connectors and strong growth in the industrial sector. driven by innovation and customer needs, we are constantly expanding into new markets.
How do you ensure proper installation of waterproof connectors?
Proper installation is critical to maintaining the waterproof performance of the connector. first, ensure the sealing surface is clean before assembly. follow the manufacturer's torque setting instructions and use appropriate sealing washers when necessary. finally, perform a thorough inspection to ensure there are no gaps or misalignments that could compromise the integrity of the waterproofing.